Privacy Statement

ONLINE PRIVACY STATEMENT AND CONSENT

THE NAKED SACK, A division of Nipro Australia Pty Ltd is committed to treating personal information collected in accordance with The Australian Privacy Principles (Privacy Act 1988 (Cwlth)) which concerns use, disclosure and storage of information. Bound to this, when handling your information we do not solicit distribution and make sure to protect the confidentiality and privacy of all individuals online. When possessing this from you in an active or passive sense, usage intention is done only sensitively for end user improvements, service and delivery or product amendments. We intend to take reasonable measures preventing the dissemination of any identifiable data. If you believe any of your medical provided to us is incorrect be sure to contact us for review and amendment.

 

SECURITY AND ONLINE SHOP

Our site’s online shop is owned and operated by Nipro Australia Pty Ltd. THE NAKED SACK  online store remains PCI, API compliant – transactions PayPal® secure and secure socket layer encrypted.

 

Payments and Shipping

Shipping domestically only we accept major credit/debit cards – Visa®, MasterCard® and American Express®. All transactions are kept on file and invoiced in Australian Dollars ($AUD) at time and date of purchase. Offshore pricing, billing and invoicing totals are based on the exchange rate configured by the overseas-based credit card/merchant account used at time of order.

 

Our offer for free shipping for purchases $40 and over is exclusive to postage for Australian residents only.

 

Our division, by all means, endeavours to process online orders on the purchase date or next business day based on inventory levels at that time. Our Australian delivery, provided on account, on all our products utilising partners at Australia Post. Once dispatched from our facilities, we are under no circumstance liable for the taxes, duties, customs fees, hidden clauses or any other additional costs incurred on orders.

 

Pertained to our consumables greens and organic protein products – inventory at all times is stored away from humidity prone arenas and under regulated temperatures as set out by the Therapeutic Goods Administration (TGA) Health and Safety Regulations. We ensure orders placed are dispatched in workable, usable states. We remain unaccountable for any parcel or humidity damage after it leaves our warehousing facilities or Head Office once en route.

 

When appropriate, store officers will notify the purchaser on the status of their order via the nominated email address or other mode of contact. Orders shipped nationally assumes 3-7 business days.

 

Cancelled, Declined OR Change of mind orders

THE NAKED SACK does not offer returns or exchanges on any of our product sold online whether it is change of mind or a cancelled/declined order. At the instance where the product received is not of merchantable quality, does not match sample/ description, we will provide you with an exchange or refund. We reserve the right to place a stop to or cancel any order judged in breach of our terms and conditions or otherwise fraudulent.

 

Once information and orders are processed through our secure gateway, you are responsible to take all precautions necessary to ensure content obtained from our site is free from any sort of potentially harmful computer code such as viruses or other malicious tracking.