Delivery and Returns

FREE SHIPPING FOR ORDERS $40 & OVER AUSTRALIA WIDE.

 

  • $5 Shipping for orders under $40.
  • International Shipping flat rate $10.

 

We use Australia Post to ship all orders with tracking numbers. Orders can be tracked on www.auspost.com.au/track.

 

All orders are dispatched daily. Orders made before 11am AEST will be dispatched on the same day.

 

Shipping within Australia

Below are the approximate delivery times:

NSW 1-3 business days
VIC & ACT 2-4 business days
SA 3-5 business days
WA & TAS 5-7 business days
NT 6-10 business days

 

International Shipping

We ship to New Zealand, US, Canada, Singapore, UK and some parts of Europe at a flat rate of $10.

Delivery times will be at least 6 business days.

 

All prices are displayed in Australian dollars. The final amount excludes taxes, duties, levies or tariffs that may be imposed in your residing country.

 

RETURNS

We accept returns if they have not been opened. Please contact us within 14 days for change of mind by phone on 1800 451 737 from Monday to Friday between 9am and 5pm AEST or by email on natural@thenakedsack.com.

 

A full refund of your goods less postage will be credited on the card you have used to purchase at our website. You will receive your refund once we have received the products.

 

DAMAGED GOODS

If the goods that you have received are damaged, please contact us immediately by phone on 1800 451 737 from Monday to Friday between 9am and 5pm AEST or by email on natural@thenakedsack.com.